Privacy Notice

Zakuna Architectural Products Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This notice explains how we collect, use, disclose, transfer and store your personal data, and your rights in relation to that data, under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This notice applies to individuals with whom we interact in the course of our business. It does not apply to employee data, which is covered separately.

1. Who We Are

We are the data controller of your personal data.
Address: Cedar Barn, Birdham Road, Chichester, West Sussex, PO20 7BX
Email: info@zakuna.co.uk

2. What Data We Collect

The personal data we collect depends on your relationship with us. It may include:

If you are an individual (consumer or prospective customer):

  • Name
  • Contact details (address, phone number, email)
  • Postcode
  • Website usage data (e.g. pages visited)

If you are a business contact (corporate subscriber):

  • Name
  • Job title or role
  • Work address
  • Business phone and email
  • Website usage data

We do not intentionally collect sensitive (“special category”) data unless you provide it voluntarily.

3. How We Use Your Personal Data

We process your data to:

  • Respond to enquiries and provide information about our products
  • Process and fulfil orders
  • Maintain a record of our communications and transactions
  • Send marketing communications (only with consent, where required)
  • Improve our website and services
  • Manage business relationships (for business contacts)

The legal basis for processing your data will usually be one of the following:

  • To take steps before entering into a contract or to fulfil a contract
  • Because you have given your consent
  • Because it is in our legitimate interests to do so (e.g. to keep records or market to business contacts)

We only send marketing communications where we are legally permitted to do so, and you can withdraw consent at any time.

4. Marketing Communications

We may send marketing emails or other communications:

  • If you have explicitly consented to receive them
  • Or if you are a business contact and we are promoting similar products or services relevant to your role

You may opt out at any time by clicking the unsubscribe link in the message or by contacting us.

5. Who We Share Your Data With

We may share your data with:

  • IT and hosting service providers
  • Group companies (subsidiaries, parent company)
  • Professional advisers (accountants, legal advisers)
  • Delivery and logistics partners
  • Regulators or authorities if required by law

Where we use third parties, we ensure appropriate data processing agreements are in place.

If your data is transferred outside the UK or EEA, we use appropriate safeguards such as Standard Contractual Clauses or rely on adequacy decisions.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary. For example:

  • For individuals (consumers), we retain your data for up to 2 years after last contact unless we have further interaction.
  • For business contacts, we may retain data for longer, especially where there is an ongoing relationship, or until you or your organisation request deletion.

After this period, your data will be securely deleted or anonymised.

7. International Data Transfers

Some of our service providers are based outside the UK or EEA, or may store data in those locations. If your data is transferred internationally, we take steps to ensure it remains protected, such as contractual safeguards or relying on countries with approved adequacy status.

8. Your Rights

You have rights under data protection law including:

  • The right to access your personal data
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your data (“right to be forgotten”)
  • The right to restrict or object to processing
  • The right to data portability (where applicable)
  • The right to withdraw consent (where processing is based on consent)
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at info@zakuna.co.uk.

9. Where We Get Your Data

Most of the data we hold about you is provided directly by you, for example when you contact us or fill in a form on our website. If we receive your data from third parties (e.g. your employer, a colleague or a public source), we will let you know.

10. Cookies

Our website uses cookies to enhance user experience and help us improve our service. You can choose to refuse cookies via your browser settings. For more information, please see our Cookie Policy or visit www.allaboutcookies.org.

11. Changes to This Notice

We may update this notice from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please check this page regularly to stay informed.

12. Contact Us

If you have any questions about this notice or how we handle your data, please contact:

Zakuna Architectural Products Ltd
Cedar Barn, Birdham Road, Chichester, West Sussex, PO20 7BX
Email: info@zakuna.co.uk

If you are not satisfied with how we handle your data, you have the right to complain with the Information Commissioner’s Office (ICO) at www.ico.org.uk.